Elicom is one of the pioneers and founders of the telecommunications market in Romania. Elicom is a member of Computerland group, one of leaders in IT& C in Romania.

Since 1992, Elicom has created its own call center service, as a support for its activity as a national paging operator. In over 12 years of experience, Elicom has built the technical and human capacity to develop, implement and supply call center services.Elicom supplies call center services for multinational companies and important Romanian companies, from IT&C services to FMCG companies.

Trough its strategic partnership with Radcom, Elicom has now the capacity to develop and implement complete call center solutions. Elicom is using a hardware and software infrastructure perfectly adapted for call center services: communication channels (phone, sms, e-mail, chat, fax), telephone exchange capability, computer network, as well as qualified human resources (operators and technical staff) which are meant to supply non stop availability of the service. The access to call center services can be charged at the caller (regular or premium numbers) or at the person who is called (green numbers.)

The experience, technical expertise, competitive costs, the expertise of its employees, recommend Elicom as a strategic partner which can provide development of the call center services for companies from Europe and all over the world. Elicom can provide its customers with the creation and strengthening of profitable relations with their business partners and customers, with much smaller costs.