ELICOM is a company with a long history, having been established in 1991, at the beginnings of the Romanian private economy.
We started as a player in the young Romanian telecommunications industry as one of the first operators of paging services with licenses in 30 of the biggest cities in the country. Through the nature of the paging operator business we gathered a strong experience in running a complex 24/7 Call Center.
We then followed the experience earned as a paging operator by starting our Call Center activities in 1999 as a service for companies that wanted to outsource their customer relationship activities.
Over time we further diversified our Call Center services to also cover customer relationship activities (INFO Line, Customer Care) and telemarketing or telesales.