ELICOM has the hardware and software infrastructure perfectly tailored to provide Call Center services: communication channels (phone, SMS, email, chat, fax), high performance PBX (ACD, CTI, IVR), IT network and qualified human resources (operators and specialized technical personnel) meant to ensure our 24/7 service availability. Access to our Call Center services can be paid by the caller (normal or premium call tariff) or by the respondent (toll free numbers).
The experience and technical resources as well as the competitive prices and the qualifications of our personnel recommend ELICOM as the ideal strategic partner to outsource your Call Center services. ELICOM can guarantee the strengthening of profitable relationships with your customers as well as with your partners whilst significantly reducing your costs.
